Nothing working...can see upload to post options, cant see my own medi library


#1

nothing working…cant see upload to post options, cant see my own media library.


#2

How can anyone help when you provide zero details? :slight_smile: If you bring your car to the mechanic and say “somethings wrong” – they are going to say “What?”. Help rtcamp help you. Describe your problem! :slight_smile:


#3

Hi @floss007,

As @illusionsglass suggested, please provide us some more detail about the issue.


#4

I have installed the plugin… and there seems no options for users to upload media. i use onecommunity them located at www.hmsmauritiusveterans.co.uk its all set up and no errors…just no option for users to upload photos.


#5

Hi @floss007,

Please once make sure that you have set required settings to ON like ‘Enable media in profile’ from rtMedia settings.

For more information you can also refer to documentation here --> http://docs.rtcamp.com/rtmedia/getting-started/settings/.


#6

Hi there

still nothing working :frowning: everything is enabled…just cant see any change whether its enabled or disabled


#7

Hi @floss007,

Please once check with WordPress default theme and with other plugins disabled.


#8

checked with default theme and all plugins apart from the basics …and still nothing.


#9

Hi @floss007, I have visited this link -> http://www.hmsmauritiusveterans.co.uk/ but looks like there are some issues going on in your site. It only shows this line <meta http-equiv="refresh" content="0; url=http://www.hmsmauritiusveterans.co.uk/blog/" />

Can you please check and give me URL where your site is working?


#10

Hi

its http://www.hmsmauritiusveterans.co.uk/blog

Thanks


#11

Hi @floss007,

I see, you are using OneCommunity theme, right?

Please check this support thread -> OneCommunity theme and rtMedia isuue for OneCommunity theme media tab issue.


#12

Hi that’s definitely fixed the issue of not being able to upload to a media library…thanks my issue is i presumed that when in a forum and i post a reply i can upoad a photo i found this http://docs.rtcamp.com/rtmedia/features/shortcodes/uploader-shortcode/ but it doesnt tell me where to use this or insert this… any ideas?

i basically want people to upload in their responses and they can be commented on etc like in the RTmedia website


#13

i have moved theme in order to test this out.and it still doesnt work… i simply cannot whilst writing a reply to a topic for example - add a photo


#14

I hate to chase…but this has been a while now and i just want to get on with opening the site…which i am awaiting getting this working. have you got any further ideas…or do i need to get a refund and find an alternative… i hope not as your plugin does what i need and i want to add the tagging element… i just need it working asap .if you need my login to the site then please ask …and ill provide it.via samuelwatersphotographer@gmail.com


#15

wp-admin / rtMedia / Settings / bbPress / “Enable Attachments in topic/reply” ON.

Enjoy

Ben


#16

please read above…all setting are already on. it is fully configured with all options on


#17

i dont have that option anyway


#18

i see now its a pro feature…hmm that was misleading from the home page of the site. i only really wanted this feature…$149 is way to much for me…guted


#19

Yes, that features is in rtMedia Pro version. You can read FAQ about price.

Thanks,


#20

you should…on the intro video…make it abundantly clear that its only the pro that has these additional features… i unfortunately haave promised a client the full work s and now have to go to them and charge them more money…which is not good for my client relationship.