"Upload" button is not working


#1

Hello, under “Media” tab > there are two buttons “Options” and “Upload”. Options button is working. but “upload” is not working. I got nothing when I click on “Upload”. please help!!! Thank you


Upload issues: Works on local dev but not on live server
#2

fyi
In addition, under “Activity” tab, > there is a button “+ Attach Files” and Dropbox / “public, user, friends, private”. both “attach Files” and “dropbox” are working fine. I can find pics under “Media” tab after I save. please help!!!


#3

Hi @brucedongcai@gmail.com,

Could you please check rtMedia plugin by activating WordPress default theme.

Let us know whether it is working or not.


#4

Hello Abhishek, I did lots of test.

  1. yes, it is working with default theme.
  2. under members/username/media
    a)under “Activity” tab, > there is a button “+ Attach Files” and Dropbox / “public, user, friends, private”. both “attach Files” and “dropbox” are working fine.
    b)under “Media” tab > there are two buttons “Options” and “Upload”. “Upload” has not response.
    question:
    I like to insert uploader shortcord into the page; template /under members/username/media. where/how should insert the short cord? please advise

#5

Hello Abhishek,
base on http://wordpress.org/plugins/buddypress-media/

  1. I like to add rtMeida Uploader (shortcode) under members/username/media . so I do not need to use option “upload”
  2. If I want to remove “upload” option, where can I find it?

thank you!!!


#6

THIS WAS A PRIVATE REPLY WITH POST_ID 54480

Attachment Link(s):

https://rtcamp.com/wp-content/uploads/rtMedia/topics/54480/2013/12/error_msg.jpg


#7

Hi @brucedongcaigmail-com,

rtMedia Uploader renders under each section of media tab, this might be theme or plugin issue which is conflicting with rtMedia.

To fix this, please use this CCS below:

#rtm-media-gallery-uploader {  
	display : block;  
}  
#rtm_show_upload_ui {  
	display : none;  
}

Let me know if it works or not.

This is temporary fix though, you could send your website URL with credentials to fix this issue permanently


#8

Hello Abhishek,

  1. thank you!

  2. I used your code to override my theme.
    under members/username/media
    a) “upload” button is disappeared. I am ok. the following codes are working.
    #rtm_show_upload_ui {
    display : none;
    }

    b) I do not find uploader/attach-file button under media tab. I guess that the following codes are not working.
    #rtm-media-gallery-uploader {
    display : block;
    }

Please advise? thank you very much for helping!


#9

Could you please provide website URL and account credentials to my E-mail id abhishek.kaushik@rtcamp.com.

That would be really helpfull to debug the issue.


#10

this was a private reply with post_id 54580


#11

No Problem, please let us know if you have any other queries.

Happy New Year to you too :slight_smile:


#12