Videos won't upload


#1

I am trying to upload a .mp4 format video, is there a setting or something I am missing. I have allowed them in the settings.


#2

So I can drag and drop the video, and it opens and starts playing, however it doesnt actually upload to my “media” and doesnt save.


#3

I can upload another video I found on another website, I think it might have to do with file size? How can I check what the maximum video file I can upload is? My video that worked is less than 1 MB, and the one I am trying is 4 MB. Thank you for the help in advance!


#4

In the wp-admin / rtmedia / settings determines the maximum file size for each file type.

However, your webserver config is the going to set the upper limit.

Go to your web root directory, and create a file called php.ini, and in it add this:

upload_max_filesize = 32M post_max_size = 32M

…but change the 32M to however many MB you want the max file size to be. :smile: Mine is set to 2000M because of very (very very very) large videos. It’s all up to you.


#5

Hi @silingi,

You can check max upload from page :

{site_url}/wp-admin/admin.php?page=rtmedia-support

The minimum value of post_max_size and upload_max_filesize is the upload limit.

@illusionsglass, thank you for your great contribution in community forum. :smiley:

Thank you.


#6