Video Thumbnails Not Generating


#1

Am I just missing it completely? After uploading a video, there’s nowhere to select a thumbnail for the video. It just shows as a reel. Thanks!


#2

If the video isnt being encoded, there wont be thumbnails. That’s working as intended…


#3

Well then, pray tell… How might one go about encoding their video upon upload?

Thanks!


#4

@brandonecarr,
you need to subscribe for rtMedia encoding service for that. Please check this doc -> https://rtcamp.com/rtmedia/docs/admin/addons/audio-video-encoding/ for more information on rtMedia encoding service. Using this service, you can generate video thumbnails.


#5