When I share the media link on facebook, no thumbnail can be produced. Is there a fix for this?
Hello @rickmcgroovy,
If you share media for very first time, you may not able to see thumbnail but on second attempt, you will.
You can check this doc: https://developers.facebook.com/docs/sharing/best-practices#pre-cache-images
Thank you.
It does that for images, I’m use to pasting a link or sharing twice in order to produce a link… However, for videos uploaded, no thumbs are produced, therefore the thumbnail is always something else, like the uploader’s avatar
Hello @rickmcgroovy,
As of now, It is not available with rtMedia whether the thumbnail is generated or not. it will be available in future update.
Thank you.
Sounds good, hopefully sooner than later. thank you