Upload photos of more of 1MB is not working


#1

Hello,when i upload photos of less of 1MB all is ok,no problem,but when i try to upload photos of more of 1MB the counter finish 100% but the photo is not displayed is not uploaded,what can i do?

Thank you!


#2

Hi alberto,

Could you please share your debug info ? You can find it under rtMedia settings - Support. Thanks.

Regards,
Sumeet


#3

Home URL http://wanandoa.com
Site URL http://wanandoa.com
PHP 5.4.30
MYSQL 5.1.73
WordPress 3.9.2
BuddyPress 2.0.2
rtMedia 3.7.4
OS Linux
Imagick Not Installed
GD bundled (2.1.0 compatible)
[php.ini] post_max_size 8M
[php.ini] upload_max_filesize 40M
[php.ini] memory_limit 256M
Installed Plugins Akismet por Automattic versión 3.0.2,
BackWPup por Inpsyde GmbH versión 3.1.2,
BP Auto Login on Activation por Brajesh Singh versión 1.0.1,
BP | You Are Blocked! por Gabriel S Merovingi versión 1.0Beta5,
(BuddyDev) Stealth Mode for Site admin por Brajesh Singh versión 1.2.4,
BuddyPress Follow por Andy Peatling, r-a-y versión 1.2.1,
rtMedia for WordPress, BuddyPress and bbPress por rtCamp versión 3.7.4,
BuddyPress Multilingual por OnTheGoSystems versión 1.5beta3,
Buddypress por The BuddyPress Community versión 2.0.2,
Formulario de Contacto 7 por Takayuki Miyoshi versión 3.9.1,
Hidden WP Admin por FastLine Themes versión 1.1,
Menu Icons por Dzikri Aziz versión 0.4.0,
Nav Menu Roles por Kathy Darling versión 1.6.0,
Paid Memberships Pro por Stranger Studios versión 1.7.13.1,
BP Recent Profile Visitors por Brajesh Singh versión 1.2.4,
WPML Multilingual CMS por ICanLocalize versión 3.1.6,
WangGuard por WangGuard versión 1.6-RC4,
Importador de WordPress por wordpresspuntoorg versión 0.6.1,
WordPress SEO por Joost de Valk versión 1.5.5.3,
WPML CMS Nav por ICanLocalize versión 1.4.4,
WPML Media por ICanLocalize versión 2.1.5,
WPML Sticky Links por ICanLocalize versión 1.3.4,
WPML String Translation por ICanLocalize versión 2.0.6,
WPML Translation Analytics por ICanLocalize versión 1.0.5,
WPML Translation Management por ICanLocalize versión 1.9.5
Theme Name Sweetdate Child
Theme Version
Author URL http://seventhqueen.com
Template Overrides plugins/buddypress-media/templates/media/album-gallery-item.php,
plugins/buddypress-media/templates/media/album-gallery.php,
plugins/buddypress-media/templates/media/album-single-edit.php,
plugins/buddypress-media/templates/media/media-gallery-item.php,
plugins/buddypress-media/templates/media/media-gallery.php,
plugins/buddypress-media/templates/media/media-single-edit.php,
plugins/buddypress-media/templates/media/media-single.php,
plugins/buddypress-media/templates/media/uploader.php
Total Albums 1

Thank you very much!


#4

Hi,

Please check if you are facing any server errors?


#5

I think that I haven’t got any problem at the server,but what i should test?


#6

In that case, try checking with default Wordpress themes and other plugins disabled. Let me know what happens.


#7

Yesterday I did it the test without any plugin and the same problem,do you think that maybe is the theme? Is because yesterday I did it a clean installation and the first thing that I tested was upload photo and the same problem,so,what do you think?


#8

is like this problems:


#9

Confirm: I upload at the same time 3 photos of less of 1MB and any problem!

But after I try to upload one of more than 1MB and does not work, so, the plugin is working,but not for the photos of more than 1MB.


#10

I have the same issue, except for files over 2MB. Any suggestions please?


#11

Hi alberto153, Blue_Arsed+Fly,

Could you please share a full page screenshot so i may know what error shows when you try to do that.
On my end if i upload 3 files < 1 MB and a file > 1 MB its working fine.

Regards,
Sumeet


#12

Ok,1MB is ok,but for example 2 MB does not work,the counter finish 100% uploaded,but the photo no appear.

What is the maximum of MB by photo?

Attachment Link(s):

http://rtcamp.com/wp-content/uploads/rtMedia/topics/70625/2014/08/1.png


#13

@alberto.153

Could you give me your site login details, so i could check myself? On our end it works perfectly. You could mark that as a private reply.

Regards,
Sumeet


#14

@Sumeet

Can you give me your email? because i dont know how do this post private,thank you!


#15

Sreenshot attached showing the error and here’s the debug info:

Home URL http://irishsoccerleagues.com
Site URL http://irishsoccerleagues.com
PHP 5.4.27
MYSQL 5.6.17
WordPress 3.9.2
BuddyPress 2.0.2
rtMedia 3.7.4
OS Linux
Imagick Not Installed
GD bundled (2.1.0 compatible)
[php.ini] post_max_size 350M
[php.ini] upload_max_filesize 350M
[php.ini] memory_limit 256M
Installed Plugins Add Link to Facebook by Marcel Bokhorst version 1.209,
BP Group Hierarchy by David Dean version 1.4.3,
BuddyPress Group Live Chat by David Cartwright version 1.1,
BP Group Reviews by boonebgorges version 1.3.2,
BP Groups Suggest Widget by Brajesh Singh version 1.0.3,
BP Labs by Paul Gibbs version 1.3,
BuddyPress Simple Google Map by Brajesh Singh version 1.0.1,
Buddydrive by imath version 1.2.0,
BuddydriveS3 by dbezborodov version 1.1,
BuddyPress Activity Privacy by Meg@Info version 1.3.3,
BuddyPress Extended Friendship Request by Brajesh Singh version 1.0.4,
Buddypress Friend of a Friend (FOAF) by Florian Schiessl version 2.0,
BuddyPress Friends On-line (FOL) by WP-BP version 0.4.3.1,
BuddyPress Group Email Subscription by Deryk Wenaus, boonebgorges, r-a-y version 3.4,
BuddyPress Groups Extras by slaFFik version 3.6.5,
BuddyPress Hovercards by Mike Martel version 1.1.3,
BuddyPress Links by Marshall Sorenson (MrMaz) version 0.9,
rtMedia for WordPress, BuddyPress and bbPress by rtCamp version 3.7.4,
BuddyPress MyMood by Ayush version 1.7,
Buddypress Social by Charl Kruger version 2.0,
BuddyPress Wall by Meg@Info version 0.9.3,
Buddypress - Who clicked at my Profile? by Florian Schiessl version 1.8,
BuddyPress by The BuddyPress Community version 2.0.2,
BuddyPress Avatar Bubble by slaFFik version 2.5.1,
Facebook Members by Crunchify version 5.5.1,
Google Analyticator by Video User Manuals Pty Ltd version 6.4.7.3,
Gmedia Gallery by Rattus version 1.2.3,
Hidden WP Admin by FastLine Themes version 1.1,
Invite Anyone by Boone Gorges version 1.3.1,
jQuery Vertical Mega Menu by Lee Chestnutt version 1.3.3,
Login With Ajax by Marcus Sykes version 3.1.2,
MediaCore Activity Feed by Allan Haggett version 1.0,
MediaCore by Derek Harnanansingh derek@mediacore.com version 2.6,
Page Loading by Arefly version 1.0.5,
Quick Cache by s2Member® / WebSharks, Inc. version 140605.1,
Twitter Stream by Paul Robinson version 2.6.2,
Video Embed & Thumbnail Generator by Kyle Gilman version 4.3.3,
WangGuard by WangGuard version 1.6-RC4,
Wordfence Security by Wordfence version 5.1.9,
WordPress Importer by wordpressdotorg version 0.6.1,
WordPress SEO by Joost de Valk version 1.5.5.3,
WP Clone by WP Academy by WP Academy version 2.1.7,
WP Social Invitations by timersys version 1.5.5
Theme Name Explicit
Theme Version 1.3
Author URL http://www.industrialthemes.com
Template Overrides plugins/buddypress-media/templates/media/album-gallery-item.php,
plugins/buddypress-media/templates/media/album-gallery.php,
plugins/buddypress-media/templates/media/album-single-edit.php,
plugins/buddypress-media/templates/media/media-gallery-item.php,
plugins/buddypress-media/templates/media/media-gallery.php,
plugins/buddypress-media/templates/media/media-single-edit.php,
plugins/buddypress-media/templates/media/media-single.php,
plugins/buddypress-media/templates/media/uploader.php
Total Albums 2
Total Videos 1

Attachment Link(s):

http://rtcamp.com/wp-content/uploads/rtMedia/topics/70639/2014/08/Screen-Shot-2014-08-22-at-22.17.40.png


#16

Hi bluearsedfly,

As i see your screenshot, you are trying to upload .mov file for videos. On our end 3 mov files less than an MB and 1 greater than 2 MB works perfectly. Plugin works well for files over 2 MB. Also, you are using a theme named Explicit. Please check with default WP themes and our plugin. And looks like you are not entering anything in the text box field. Upload won’t work if you don’t write something there.

Regards,

Sumeet


#17

Hello,thank you very much or your help,but at final is working,was the hosting,i update to one more powerful and now is working without problem! But one question,how can i put limits to the photos updated? because 5 mb is too much

Thank you!


#18

Hi alberto153,

Welcome. That feature is available in rtMedia Pro addon

Thanks for writing to us.

Regards,

Sumeet


#19