Upload iPhone recorded video to rtMedia


I would like to upload a video recorded in my iPhone 5s directly from my iPhone to the rtMedia which I have installed in my wordpress page. However, it said the format doesn’t support. I understand that iPhone videos are in .MOV format while rtMedia only accept .mp4 video format.

I would like to know if there’s any plugin, Addon or encoding service available for me to upload my .mov video files directly to the rtMedia platform, this will definitely provide more convenience to my web page users.

Much appreciated to have your reply.


Hi Grace,
Yes, rtMedia provides audio/video encoding service. Please check this document -> https://rtcamp.com/rtmedia/docs/admin/addons/audio-video-encoding/ for more info.