Upload button does not appear


This might be a stupid question, but I am a newbie with Buddypress and rtMedia, so please forgive me since now!

I installed the plugin an configured it, but the “Upload” button does not appear on User’s page.

I’m also using Ultimate Members plugin to customize user profiles and allow frontend submission for post contents. When I try to submit a post from the frontend I am able to upload a media into the post using Wordpress media library, but I cannot directly upload just an image with rtMedia because there is no way to do that!

Could there be a conflict between these plugins? Or what can be the reason?

Thank you in advance.


Are you using http://example.com/members/username/ page for user’s profile? Or http://example.com/user/username/ page?

rtMedia’s upload button should appear with such user’s page http://example.com/members/username/ which is created by BuddyPress plugin and NOT with Ultimate Member plugin’s default page i.e. /user/.

To understand this scenario, please once deactivate Ultimate Member plugin and then cross check /members/ page whether you see upload button for media or not.




Thank you very much for your prompt reply and for your help, now it works perfectly!

Wish you a nice day. Bye!

You are welcome @flor3padova,

We are glad to know that your issue has been fixed.

I am closing this thread for now. Feel free to create new if you have any doubts.