Upload button disappears in buddyPress form


I am using rtMedia plugin “rtMedia for WordPress, BuddyPress and bbPress”. Version 4.4.

In my forum page i cannot see the Upload button and media upload icon to submit the form. It shows for a second when the page loads. But just after the page loaded it disappears.

How can i fix this issue.

Here is my plugin page and the forum page


Hello @kgsithum,

Could you please confirm if you are facing this issue when you switch to any default theme of WordPress ( 2015/2016/2017 etc )?

If the issue still persists then kindly provide the debug info log on your website. You can find it under rtMedia Settings -> Supports tab.

Thanks, Pranali

Hi Pranali,

Thank you very much for your reply. Yes i dont get this error in default theme. I have resolved this in my theme by adding following custom CSS.

whats-new-content #whats-new-options, whats-new-content.active #whats-new-options { display: block; }


Hi @kgsithum,

I am glad to know that your issue has been fixed.

I am closing this thread now.