Unexplained Error 500 on a fairly new install


#1

Hmm, I’m running into all sorts of trouble on EasyEngine V4. The latest one is an Error 500 on a site that was installed 2 weeks ago. The server was brought up also around that time. The site actually worked for some time then just died.

What I’ve done:
I scoured the logs and came up empty - no errors in NGINX.
PHP error log looks ok, follows below.
I’ve reloaded the site.

PHP Error.log:

[28-Jan-2019 11:11:52] NOTICE: Reloading in progress …
[28-Jan-2019 11:11:52] NOTICE: reloading: execvp(“php-fpm”, {“php-fpm”})
[28-Jan-2019 11:11:52] NOTICE: [pool www] ‘user’ directive is ignored when FPM is not running as root
[28-Jan-2019 11:11:52] NOTICE: [pool www] ‘user’ directive is ignored when FPM is not running as root
[28-Jan-2019 11:11:52] NOTICE: [pool www] ‘group’ directive is ignored when FPM is not running as root
[28-Jan-2019 11:11:52] NOTICE: [pool www] ‘group’ directive is ignored when FPM is not running as root
[28-Jan-2019 11:11:52] NOTICE: using inherited socket fd=8, “:::9000”
[28-Jan-2019 11:11:52] NOTICE: using inherited socket fd=8, “:::9000”
[28-Jan-2019 11:11:52] NOTICE: fpm is running, pid 1
[28-Jan-2019 11:11:52] NOTICE: ready to handle connections


#2

i have a problem too why this error appear to a newly fresh install


#3

Hi, can you post results after running:

docker ps

Are you running ubuntu 16.04 or 18.x?

I just ran into this issue and after 3 hours said screw it and started from scratch. I was previously running 18.04 fresh install of ee4. More interestingly when I created a new site I was told the ee config and nginx-proxy ports did not match.

Please keep me posted as your config, and tests you have done so far.


#4

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
6f753f9a400d easyengine/cron:v4.0.0 “/usr/bin/ofelia dae…” 32 minutes ago Up 29 minutes ee-cron-scheduler
9f974354649c easyengine/nginx:v4.0.0 “/usr/bin/openresty …” 32 minutes ago Up 29 minutes 80/tcp testboyga_nginx_1
07c2ec06e32e easyengine/php:v4.0.0 “docker-entrypoint.s…” 33 minutes ago Up 29 minutes 9000/tcp testboyga_php_1
c3a51bca2195 easyengine/postfix:v4.0.0 “postfix start-fg” 33 minutes ago Up 29 minutes 25/tcp testboyga_postfix_1
6d24b35463a4 easyengine/mariadb:v4.0.0 “docker-entrypoint.s…” 34 minutes ago Up 29 minutes 3306/tcp services_global-db_1
61e4f4b412cf easyengine/nginx-proxy:v4.0.1 “/app/docker-entrypo…” 34 minutes ago Up 29 minutes 0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp services_global-nginx-proxy_1

IM Using ubuntu 16