( Settings )


#1

( Settings ) does not save settings .
What could be the problem ?


#2

Hi @servwv,

Its working fine at our end. Can you please check the error log to see what error you are getting? And can you please provide the error details so that we can debug the issue.


#3

How do I check the error ?


#4

Hello @servwv,

It will be hard for us to debug the site without knowing the error log of your site/server.
Anyways, to just cross check the issue very quickly it will be great if you share your server and site admin access with us. You can send it to pushpak.patel@rtcamp.com


#5

[03-Jan-2014 17:54:41] WordPress database error Duplicate key name ‘user_nicename’ for query ALTER TABLE wp_users ADD UNIQUE KEY user_nicename (user_nicename) made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), call_user_func_array, bp_template_redirect, do_action(‘bp_template_redirect’), call_user_func_array, bp_screens, do_action(‘bp_screens’), call_user_func_array, bp_forums_directory_forums_setup, do_action(‘bbpress_init’), call_user_func_array, bp_forums_load_bbpress, bp_bb_dbDelta


#6

Hello servwv,

Sorry for the late reply. Are you facing this issue while saving rtMedia settings or other places also cause this is a database error and seems to be caused by bbpress. Can you please check if rtMedia settings are working fine by disabling other plugins?.


#7

Everything remains unchanged !
plugin rtMedia for WordPress, BuddyPress and bbPress Version 3.5 works well ,
plugin rtMedia Pro Version 1.9.4 does not save settings.


#8

Everything turned save in Google Chrome, Opera does not save in the Settings.


#9

Hello servwv,

We are checking this issue and will update the plugin ASAP. Thank you for bringing this issue into notice. If you any other issue then please feel free to contact us.


#10