Server error at member gallery site

I dont know what this means…mybe it´s a theme or plugin problem.
Everytime I want to click as a logged in member to my gallery
I get this error ERR_CONNECTION_RESET.
The strange thing is, that works.
And really strange is, that it shows the gallery of the testmember if he is logged in but whithout offering the normal features.
I thought http://Domain/media has to show all media which has been set to public…
What I have to do to let a logged in member access his Gallery incl. the features of creating album upload delete and so on ?

Thankyou very much
From Hamburg Germany

Server Logfile

[Tue Apr 22 03:38:37.966000 2014] [ssl] [pid 5940:tid 268] AH01909: RSA certificate configured for does NOT include an ID which matches the server name
[Tue Apr 22 03:38:38.019000 2014] [mpm_winnt:notice] [pid 5940:tid 268] AH00354: Child: Starting 150 worker threads.

Supportinfos for you

Home URL
Site URL
PHP 5.5.9
MYSQL 5.6.16
WordPress 3.9
BuddyPress 2.0
rtMedia 3.6.12
Imagick Not Installed
GD bundled (2.1.0 compatible)
[php.ini] post_max_size 8M
[php.ini] upload_max_filesize 64M
[php.ini] memory_limit 256M
Installed Plugins Admin Bar Disabler by Scott Kingsley Clark version 1.0.3,
BackWPup by Inpsyde GmbH version 3.1.2,
bbPress by The bbPress Community version 2.5.3,
BM Custom Login by Ben Gillbanks version 1.6.6,
BuddyPress Activity as Wire by Brajesh Singh ( BuddyDev ) version 1.0,
Bp Chat by Brajesh Singh version 1.1 trunk,
BP checkins by imath version 1.2.2,
BP Profile Search by Andrea Tarantini version 3.6.3,
BuddyPress Security Check by Shea Bunge version,
BuddyMenu by Lee Hodson version 2.2.0,
BuddyPress Activity Plus by WPMU DEV version 1.6,
BuddyPress - Private Aktivitäten by Meg@Info version 1.3.1,
Buddypress Friend of a Friend (FOAF) by Florian Schiessl version 2.0,
BuddyPress Follow by Andy Peatling, r-a-y version 1.2,
BuddyPress Hovercards by Mike Martel version 1.1.3,
BuddyPress login redirect by Jatinder Pal Singh version 2.1,
rtMedia for WordPress, BuddyPress and bbPress by rtCamp version 3.6.12,
BuddyPress Message Attachment by E-Media Identity version 1.1,
BuddyPress Profile Progression by G.Breant version 0.3.2,
sxss Buddypress Shared Friends by sxss version 1.0,
Buddypress Social by Charl Kruger version 2.0,
Buddypress - Who clicked at my Profile? by Florian Schiessl version 1.7,
Buddypress Xprofile Custom Fields Type by donmik version,
BuddyPress by Die BuddyPress-Community version 2.0,
Cookie Law Info by Richard Ashby version 1.1.2,
Dynamic Widgets by Qurl version 1.5.7,
Email Encoder Bundle - Protect Email Address by Victor Villaverde Laan version 1.1.0,
Events Manager by Marcus Sykes version 5.5.2,
EWWW Image Optimizer Cloud by Shane Bishop version 1.8.5,
Facebook Friends Inviter by Lee Hodson version 1.0.5,
Google XML Sitemaps by Arne Brachhold version 4.0.4,
Limit Login Attempts by Johan Eenfeldt version 1.7.1,
Nav Menu Images by Milan Dinić version 3.2,
SeoPress by Sven Lehnert, Sven Wagener, slaFFik version 1.2.4,
Visual Form Builder by Matthew Muro version 2.8.1,
Wordbooker by Steve Atty version 2.2.2,
WP-FB-AutoConnect by Justin Klein version 3.1.10,
WP-Polls by Lester ‘GaMerZ’ Chan version 2.65,
MailPoet Newsletters by Wysija version 2.6.5
Theme Name Atahualpa
Theme Version 3.7.15
Author URL
Template Overrides C:\xampp\htdocs\site\wp-content\plugins\buddypress-media/templates/media/album-gallery-item.php,
Total Albums 3
Total Photos 2
Total Videos 4

Attachment Link(s):

Hi Oliver,
/media is getting handled by rtMedia. If nothing set it will set context to the current user and displays media accordingly.

I checked this link -> but page is not loading.

Hello Ritesh !
Thanks for your fast answer.
Yes… the link you tried don´t load…there you geht the servererror.
But I forgot to give enough Data to test and maybe sometimes my site don´t work because it´s just a private testserver.
If you go here first
then login for example with these data :
User : Mitglied1
pass : test
after that if you click on “Medien” at buddymenu above the posts which should normally show
the media of the user Mitglied1 nothing happens the site don´t oad becaus of this servererror.
But if you manually change the url inside the browser from

then you get shown the media of member Mitglied1 but without all possible features rtmedia offers.

I dont really understand what you´ve said. What do you mean if nothing set ?
What does I have to do to set nothing ?

Thankyou very much to help me !!!

In this URL -> context is set to the user “mitglied1”. Now in this URL -> there isn’t any user set and that’s why it will take default user as loggedin user and that’s because of what you can see the loggedin user’s media only.

Hello Ritesh !

Yes I also think so, but how can I fix it?

I just wont the logged in member to be able to get there Media´s with there url
like that
Is it a question of rtmedia settings or buddypress settings or should there be some corrections in theme or something else?
I dont know why the context isn´t set to the user…
I uploaded media as a logged in member, but when I click
after that the context isn´t set to the member, that´s because I get the load failure I think.


Hello Ritesh !

Does this maybe help ?

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘rtmedia_main_template_include’ not found or invalid function name in C:\xampp\htdocs\site\wp-includes\plugin.php on line 192

rtmedia_main_template_include is the filter for template in case you want to use different template for rtMedia pages.
Check rtMedia with default WordPress theme and with other plugins disabled. It might be some other plugin conflict or theme related issue.

Hello Ritesh !

I just made a step ahaed.
Now I definitely know that my theme is the problem.
My theme is atahualpa.
(take a look at attached picture)
What does this theme have to have to show media correctly ?
There is no formatting an no link working…


Attachment Link(s):

Hi Oliver,
Try applying solution suggested here ->

I can not believe it ! :slight_smile:
It works !.. It works ! … :slight_smile:

Thankyou very much !

Do you maybe have a good caching plugins for a buddypress site to recommend

Thankyou !
bye Oliver from Hamburg, Germany

PS.: You can see my site now at just take a look :slight_smile:

I am glad to know that your issue is fixed :slight_smile:

For caching plugin try this one ->