Is there a way to get video thumbnails to work? I notice a lot of people have asked about this issue in the past but there doesn’t seem to be a definitive answer so I am asking again.
I have tried a third party thumbnail generator, which actually did generate a thumbnail that shows up in the media library, but the thumbnail still doesn’t show up in the video gallery or in activity.
I have also tried the rtMedia encoder and tested it with several uploads, MP4 and also MPG. Under the encoder settings it says that I have used x amount of bandwidth but still no thumbnails.
I have used the rtMedia thumbnail bulk generator, which says that it has generated a thumbnail but nothing shows up anywhere.
I have also tried clicking on ‘generate thumbnail’ in the media library, but it is not clickable, it is just plain text.
I seem to have covered all grounds but still can’t get thumbnails to work.
I have also changed the preload to true, which works on a desktop but doesn’t work on a mobile.
Please, please, is there any way to get thumbnails to work?