When I activate the plugin, it then says “rtMedia Pro: Click here to install rtMedia.” However, when I try, it fails with the message:
“rtMedia Pro: There is some problem. Please try again.”
I am running my wordpress on an Amazon EC2 instance with S3 - so there is very restrictive access to the wordpress folders. I assume this error is arising as the plugin does not have access to the wp-content folder. I came across a similar problem with EWWW image optimiser, but I have been able to manually install the missing pieces for this.
Please can you tell me how to manually install rtmedia pro; this will be much easier than changing the file access settings for the plugin!