RTMEDIA 3.2.12, & 3.2.11 No Document Preview with FireFox 25.0.1 for Mac


#1

Clicking document icon presents grey screen where document should be.

Attachment Link(s):

https://rtcamp.com/wp-content/uploads/rtMedia/topics/52966/2013/12/Screen-Shot-2013-12-10-at-3.35.27-PM-Tuesday-12-10-13.png


#2

This issue is described on Google’s forums:
http://productforums.google.com/forum/#!topic/drive/tLVhGbITFMk

Description:
Google Docs Viewer does not work inside iframe (embedded mode) when the Google login session is partially signed-out (which probably occurs due to session time-out)

In my case, if I access Gmail in a new tab and either sign out completely, or sign in completely, the problem goes away. So not a major bug…


#3

@jaemaz, I tried the scenario of partially signed-out as described by the person who had reported issue on Google’s forum in Firefox on Ubuntu and is working fine. Can you tell that how exactly you partially signed-out so that we can reproduce this issue on our end.


#4

#5