rtMedia 3.10.5 Create Album js Error


#1

I’m using Buddypress 2.4.3 with rtMedia Everytime I try to create an ablum (name DS) from buddypress profile page, it keeps giving me js Error after this ajax call:

POST http://localhost/website/wp-admin/admin-ajax.php

action:rtmedia_create_album
name:DS
context:profile
context_id:54
create_album_nonce:c1f5f557c1

js Error below:

Uncaught TypeError: Cannot read property 'album' of null     rtmedia.min.js?ver=3.10.5:6 
    (anonymous function)                  @ rtmedia.min.js?ver=3.10.5:6
    j                                     @ jquery.js?ver=1.11.3:2
    k.fireWith                            @ jquery.js?ver=1.11.3:2
    x                                     @ jquery.js?ver=1.11.3:5
    b                                     @ jquery.js?ver=1.11.3:5

Basically I cannot create any photo album


#2

Hello @johnsonlin,

Could you confirm if you get the same issue when other plugins on your site have been disabled? It will help us to debug the issue if any other plugin is conflicting with rtMedia.

Thank you.


#3

Hi @pranalipatel It was some issues with my database All good now. thanks!


#4

Hello @johnsonlin,

We are glad to know that your issue has been solved.

I am closing this topic for now. Feel free to create new if you face any issue.

Thanks.


#5