Refresh needed in rtMedia after upload

Hi, I’m having a problem in that the gallery doesn’t refresh properly after an upload. It goes away for a few seconds, dims any existing thumbnails and then scrambles the page. You can check it out by uploading a video to my page: … waiting a few second after uploading a video and notice the page is scrambled. The only thing the user can do is to refresh the page.

What is the solution? I think I need to build in an automatic refresh after an upload?

Thanks — Dave B.

Hi @dcboardman,

We have tested it on our side and it is working fine on demo site

Please once check it with WordPress default theme and with other plugins disabled.

You can also check for any JavaScript console errors.