Problem with the way RT Media is diplaying


#1

Since the newest wordpress update i been having a problem with RT Media.

first let me post my support info off my site from RT Media:

Home URL http://underthelotus.co

Site URL http://underthelotus.co

PHP 5.2.17

MYSQL 5.5.30

WordPress 3.6.1

BuddyPress 1.8.1

rtMedia 3.1.7

OS Linux

Imagick ImageMagick 6.7.6-8 2012-05-02 Q16 www.imagemagick.org

GD bundled (2.0.34 compatible)

[php.ini] post_max_size 100M

[php.ini] upload_max_filesize 128M

[php.ini] memory_limit 256M

Installed Plugins Ad Buttons by Nico version 2.1.7,

AVH First Defense Against Spam Plugin by Peter van der Does version 3.6.3,

BackUpWordPress by Human Made Limited version 2.3.3,

Ban User By IP by Danilo Andreini version 1.06,

bbPress Ignore User by Jason Schwarzenberger version 0.2,

bbPress by The bbPress Community version 2.4,

Block-Spam-By-Math-Reloaded by James Pegram version 2.2.4,

BuddyPress Automatic Friends by Steven K. Word version 1.6.2,

BuddyPress Group TinyChat Pro by Van dat version 1.2.1,

BP Profile as Homepage by Jatinder Pal Singh version 1.0,

BP Profile Search by Andrea Tarantini version 3.5.2,

Broken Link Checker by Janis Elsts version 1.8.3,

rtMedia for WordPress, BuddyPress and bbPress by rtCamp version 3.1.7,

BuddyPress MyMood by Ayush version 1.7,

BP Verified by modemlooper version 2.0.1,

Buddypress Xprofile Custom Fields Type by donmik version 1.5.7.3,

BuddyPress xProfiles ACL by NetTantra version 0.20.1,

BuddyPress by The BuddyPress Community version 1.8.1,

BuddyPress Avatar Bubble by slaFFik version 2.5.1,

CP Contact Form with Paypal by CodePeople.net version 1.01,

Dropdown Menu Widget by Matt Say version 1.9.2,

Easy FAQ with Expanding Text by bgentry version 3.2,

Emu2 - Email Users 2 by Juergen Schulze, 1manfactory@gmail.com version 0.83b,

Front End Users by Tom Benner version 1.2.2,

Google XML Sitemaps by Arne Brachhold version 3.3,

Remove Admin Bar by Sam Berson version 1.0,

iframe by webvitaly version 2.7,

Lazy Widget Loader by itthinx version 1.2.8,

Lockdown WP Admin by Sean Fisher version 2.1,

Social Login for wordpress by LoginRadius Team version 4.8,

Mass Messaging in Buddypress by Eliott Robson version 1.1.5,

P3 (Plugin Performance Profiler) by GoDaddy.com version 1.4.1,

Reveal IDs by Oliver Schlöbe version 1.4.1,

RS Buddypress Activity Refresh by Florian Koenig-Heidinger version 1.5,

Secure HTML5 Video Player by Lucinda Brown, Jinsoo Kang version 3.1,

SEO Friendly Images by Vladimir Prelovac version 2.7.5,

Shout Stream by ..::DeUCeD::.. version 3.3,

Skysa App Bar Integration by Skysa version 2.0,

TinyMCE Advanced by Andrew Ozz version 3.5.8,

User Role Editor by Vladimir Garagulya version 4.5.2,

Visitor Maps and Who's Online by Mike Challis version 1.5.8.1,

White Label CMS by www.videousermanuals.com version 1.5.1,

WP-Polls by Lester 'GaMerZ' Chan version 2.63,

WP Record IP by Hamed Takmil version 1.0

Theme Name Custom Community Pro

Theme Version 1.17.3

Author URL http://themekraft.com/

Template Overrides plugins/buddypress-media/templates/media/album-gallery-item.php,

plugins/buddypress-media/templates/media/album-gallery.php,

plugins/buddypress-media/templates/media/album-single-edit.php,

plugins/buddypress-media/templates/media/media-gallery-item.php,

plugins/buddypress-media/templates/media/media-gallery.php,

plugins/buddypress-media/templates/media/media-single-edit.php,

plugins/buddypress-media/templates/media/media-single.php,

plugins/buddypress-media/templates/media/uploader.php

Total Albums 177

Total Musics 1

Total Photos 495

Total Videos 3

and here is some pics i hope that show my problem properly normal view rt media problem rt media showing above container area where rt media should show

like i stated things where fine till the last WordPress update and now since then rt media shows up above the container where all the profile stuff is suppose to show.

I do not think its a theme issue as have not changed anything with in that to affect rt media and i do not go into the coding unless i have been told by a developer what needs to be changed and only that and i have not made any changes in over a year.

I am hoping to have this problem resolved soon as this site is one of the show case sites i use for reference to potential clients who are interested in hiring me to build a WordPress based site for them.


#2

@jdinovo76 - From which version have you updated? As far as I see you would need to override the rtMedia template ( main.php ) to set the divs right on the media page. Check this link for more details on how that can be done -> http://rtcamp.com/rtmedia/docs/developer/templating-system/


#3

I update wordpress every time a update is listed to be installed in the dashboard. i will try the information provided and inform you of the results.


#4

i put a copy of the folder where it said to and renamed the folder and even after clearing out the cache it still did not help. where in the main.php would changes needed to be made


#5

@jdinovo76 - I just had a closer look at your theme and looks like it could be an issue with your theme since the actual media output isn't coming inside the post content. Try contacting the author of the theme and check.


#6