Please help ( Redirect to home page when click media )


#1

                                                                        <div class="bp-media-metabox-holder">  

                            			<div id="rtm-support">  
		    <div class="horizontal-tabs">  
			<dl class="tabs" data-tab="">  
	    				<dd class="">  
			    <a id="tab-support" title="Premium Support" href="#support" class="rtmedia-tab-title premium-support">Premium Support</a>  
			</dd>  
	    				<dd class="active">  
			    <a id="tab-debug" title="Debug Info" href="#debug" class="rtmedia-tab-title debug-info">Debug Info</a>  
			</dd>  
	    				</dl>  
		<div class="tabs-content"><div class="row content" id="support"><div class="large-12 columns"><div id="rtmedia_service_contact_container"><form name="rtmedia_service_contact_detail" method="post">If your site has some issues due to BuddyPress Media and you want one on one support then you can create a support topic on the <a target="_blank" href="http://rtcamp.com/groups/buddypress-media/forum/?utm_source=dashboard&utm_medium=plugin&utm_campaign=buddypress-media">rtCamp Support Forum</a>.  

If you have any suggestions, enhancements or bug reports, then you can open a new issue on GitHub.

                <table class="form-table">  
                    <tbody>                                    <tr valign="top">  
                                    <th scope="row">Home URL</th>  
                                    <td></td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Site URL</th>  
                                    <td></td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">PHP</th>  
                                    <td>5.4.8</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">MYSQL</th>  
                                    <td>5.5.35</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">WordPress</th>  
                                    <td>3.8.1</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">BuddyPress</th>  
                                    <td>1.9.2-7798</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">rtMedia</th>  
                                    <td>3.6.1</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">OS</th>  
                                    <td>Linux</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Imagick</th>  
                                    <td>Not Installed</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">GD</th>  
                                    <td>bundled (2.0.34 compatible)</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">[php.ini] post_max_size</th>  
                                    <td>32M</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">[php.ini] upload_max_filesize</th>  
                                    <td>32M</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">[php.ini] memory_limit</th>  
                                    <td>256M</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Installed Plugins</th>  
                                    <td>All In One SEO Pack by <a href="http://michaeltorbert.com" title="Visit author homepage">Michael Torbert</a> version 2.1.3, <br>bbPress by <a href="http://bbpress.org" title="Visit author homepage">The bbPress Community</a> version 2.5.3, <br>BP-Album by <a href="https://github.com/BP-Media" title="Visit author homepage">The BP-Media Team</a> version 0.1.8.14, <br>Bp Force Profile by Cajet R�gis version 1.1.1, <br>BP Force Password Change by Leon Amarant version 0.1, <br>BuddyMenu by <a href="http://vizred.com/" title="Visit author homepage">Lee Hodson</a> version 2.2.0, <br>BuddyPlug by <a href="http://twitter.com/modemlooper" title="Visit author homepage">modemlooper</a> version 0.3, <br>rtMedia for WordPress, BuddyPress and bbPress by <a href="http://rtcamp.com/?utm_source=dashboard&utm_medium=plugin&utm_campaign=buddypress-media" title="Visit author homepage">rtCamp</a> version 3.6.1, <br>BuddyPress Message Attachment by <a href="http://emediaidentity.com/" title="Visit author homepage">E-Media Identity</a> version 1.1, <br>BuddyPress by <a href="http://buddypress.org/community/members/" title="Visit author homepage">The BuddyPress Community</a> version 1.9.2, <br>Custom Facebook Feed by <a href="http://smashballoon.com/" title="Visit author homepage">Smash Balloon</a> version 1.7.2, <br>Events Manager by <a href="http://wp-events-plugin.com" title="Visit author homepage">Marcus Sykes</a> version 5.5.2.1, <br>Facebook Albums by <a href="http://glamanate.com" title="Visit author homepage">Matt Glaman</a> version 2.0.5.3, <br>Good Question by <a href="http://forums.appthemes.com/members/dikiyforester/" title="Visit author homepage">Artem Frolov (dikiyforester)</a> version 1.1, <br>Image Watermark by <a href="http://www.dfactory.eu/" title="Visit author homepage">dFactory</a> version 1.2.1, <br>Limit Groups per User by <a href="http://buddydev.com" title="Visit author homepage">Brajesh Singh</a> version 1.2, <br>myCRED by <a href="http://www.merovingi.com" title="Visit author homepage">Gabriel S Merovingi</a> version 1.3.3.2, <br>Slingpic by <a href="http://slingpic.com" title="Visit author homepage">Ben Jackson</a> version 5.0.1, <br>Social All in One Bot by <a href="http://www.smackcoders.com/social-all-in-one-bot.html" title="Visit author homepage">smackcoders.com</a> version 1.0.0 Beta, <br>User Submitted Posts by <a href="http://monzilla.biz/" title="Visit author homepage">Jeff Starr</a> version 20140123, <br>User Switching by <a href="https://johnblackbourn.com/" title="Visit author homepage">John Blackbourn</a> version 0.8.6, <br>WP-FB-AutoConnect by <a href="http://www.justin-klein.com/" title="Visit author homepage">Justin Klein</a> version 3.1.6</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Theme Name</th>  
                                    <td>Custom Community</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Theme Version</th>  
                                    <td>1.17.2</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Author URL</th>  
                                    <td>http://themekraft.com/</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Template Overrides</th>  
                                    <td>plugins/buddypress-media/templates/media/album-gallery-item.php, <br>plugins/buddypress-media/templates/media/album-gallery.php, <br>plugins/buddypress-media/templates/media/album-single-edit.php, <br>plugins/buddypress-media/templates/media/media-gallery-item.php, <br>plugins/buddypress-media/templates/media/media-gallery.php, <br>plugins/buddypress-media/templates/media/media-single-edit.php, <br>plugins/buddypress-media/templates/media/media-single.php, <br>plugins/buddypress-media/templates/media/uploader.php</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Total Albums</th>  
                                    <td>40</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Total Photos</th>  
                                    <td>1424</td>  
                                </tr>                                    <tr valign="top">  
                                    <th scope="row">Total Videos</th>  
                                    <td>1</td>  
                                </tr>                        </tbody>  
                </table>  
            </div></div></div></div>			    </div>  
		</div>  
                                                        </div>  

                </div>

#2

I have just installed the same theme on my setup and its working fine for me. Can you please cross check by deactivating other plugins?


#3

sure will try


#4

nothing worked


#5