Playback video not work


#1

Hello, when i upload an .avi video, the player isn t working. I saw the post who said “only mp4” or use encode. How i can use the encoder correctly? my apikey is ok but howmany time about encoding and use the videofile correctly (sorry for my bad english.) Thank’s for your help. Franck


#2

Hi @franck,

There was some issue with encoding service which has been resolved.

If you still face the issue, let us know and please check with the new uploads.


#3