Photos don't show up in albums


I’m facing the following issue with rtmedia on kleo theme : photos don’t appear in the photos/videos tab of a buddypress profile.

As per screenshot, in “All” or “Photos” sub-tab there is a count, but no photos.

In albums sub-tab, there is the album cover photo, but once I click on the album, I go to the album page but there isn’t any photo there either.

Thank you for your help