My API Key says expired or not valid


#1

I don’t know what has changed but this is causing my videos I upload to not generate thumbnails. Anyone have the same issue?


#2

@viewit

If you are using the old encoding service of rtMedia plugin along with the API, I request you to update rtMedia plugin to latest version and use the transcoder service https://rtmedia.io/transcoder/.

rtMedia’s inbuild audio & video encoding service no along supported now.

Thanks,


#3