Media page get 404


#1

Hi, i have a problem with users media page and the “load more” button. When click on any media link in user profile i get 404 page not found error. Another problem is rtmedia gallery load more button, im waiting but new images dont appear. Thank so much


#2

New i see this in plesk log: [Thu Dec 15 12:22:11.336503 2016] [fcgid:warn] [pid 505935] [client 84.x.x.x] mod_fcgid: stderr: PHP Warning: include(media-gallery-item.php): failed to open stream: No such file or directory in /var/www/vhosts/xxxxxxx.es/xxxxxxxx.es/wp-content/themes/socialize/rtmedia/media/media-gallery.php on line 44, referer: http://xxxxxxxx.es/top/ [Thu Dec 15 12:22:11.336508 2016] [fcgid:warn] [pid 505935] [client 84.x.x.x.] mod_fcgid: stderr: PHP Warning: include(): Failed opening ‘media-gallery-item.php’ for inclusion (include_path=’.:’) in /var/www/vhosts/xxxxxxxx.es/xxxxxxx.es/wp-content/themes/socialize/rtmedia/media/media-gallery.php on line 44, referer: http://xxxxxxxx.es/top/ I have rtmedia directory on my theme folder and line 44 of media-gallery.php is:

<?php include( 'media-gallery-item.php' ); ?>

This file is in the same folder


#3

Hi,

Thank you for creating new topic.

As per the error log you provided, the media-gallery-item.php file is not present in template folder of your theme under rtmedia/media folder.

Make sure you copy all the files from the rtMedia plugin ( /buddypress-media/templates/media).

Regarding 404 error:

Please re-save the permalink structure. Follow the steps https://rtmedia.io/docs/troubleshooting/solve-404-page-not-found-error-media-tab-buddypress/

Thanks


#4

Yes, i know, but the file is present!


#5

Woks, thank you so much!


#6

Hi,

Good to know that your issue has been fixed. I am closing this topic. If you have any other issues, please create a new topic.

Thanks


#7