Lightbox duplicate video issue


#1

Lightbox duplicate video issue. When you press next arrow for example you will be shown the same video as the next media Loading media #2
example the video on this page

http://sharingdevsites.info/ssreload/members/shania/


#2

@siteshack, I am not able to reproduce the same on my end. Is this type of problem came on all the pages?


#3

Hi Ritesh

I do get confused when you say I don't get this my end. Do you mean when you look at my site or a testing site of RTCamps?

If you are looking at my site and not getting the issue can you tell me?

Thanks danny


#4

On my end, that means on our testing server.


#5

Can you send me a link of a working page so I can see the functionality work as you see it

Thanks Danny


#6

Out demo site -> http://demo.rtcamp.com/rtmedia/


#7

Thanks for that and Its interesting that none of the videos play in the light box only on the page. Can you have a look at http://sharingdevsites.info/ssreload/communities/palm-island/ and play the videos in the light box and go next and previous. You will see that the videos are duplicated in that you play the next arrow and the video will show again.

Thanks Ritesh

This is really urgent now


#8

@siteshack,
I had no idea why your site behaving in such way. Can you reproduce same on our demo site??


#9

I have found the cause to it and its the java script you gave me. You take that away and no duplication. It is also the cause of the light box not loading. I think waht happens is the video is loading twice. I have deactivated it please have a look now

http://sharingdevsites.info/ssreload/the-stories/

this is the code

jQuery(’.media-type-video .rtmedia-item-thumbnail’).each( function(){
jQuery(this).wrap(’’);
});
jQuery(’.media-type-video’).click(function(){
jQuery(this).find(‘video’).each(function() {
jQuery(this)[0].player.pause();
});
});

I would still like to use the thum to access the lightbox but at present this just does not work.

As i have said this is basically a charity site but if I have to pay for you or the team to look at this I will

Many thanks

Danny


#10

Hi

was just checking things and of ourse this was your code

jQuery(’.media-type-video .rtmedia-item-thumbnail’).each( function(){
jQuery(this).wrap(’’);
});
jQuery(’.media-type-video’).click(function(){
jQuery(this).find(‘video’).each(function() {
jQuery(this)[0].player.pause();
});
});

Still does the same thing however


#11

Sorry to say that the custom code didn’t worked properly.

After removing that code, lightbox works perfectly fine, right??


#12

Hi

Well yes but the functionality I want doesn’t. I want to be able to click on the video to activate the lightbox. Who is going to think of clicking on the text underneath the video to play the lightbox - when they click the video and it plays on the page by default. It just doesn’t make any user sense. Unless there is some kind of indication of a lightbox experience nobody is going to find it unless it happens automatically by pressing the video thumb. The whole thing is not very thought out. The application is great but just ill concieved.

What if any better does the pro version give me. Will it resolve the issue.

Thanks Ritesh

Danny


#13

Hi Danny,

I am sorry but that’s the best I can do for you.
Regarding purchasing of PRO version, you can check it here -> https://rtcamp.com/store/rtmedia-pro/

It comes with lots of new feature but apparently it will not solve what you want.

As I told you earlier, this will require custom work. You can contact us -> https://rtcamp.com/contact/ for any rtMedia related custom work.


#14

Thanks

Appreciate all you free help and advise. I wish I knew you would do the customise work weeks ago I would of just done that !!! :slight_smile:

I’ll contact them about it. Thanks Ritesh


#15