Issue with playlists


#1

I created a long playlist within the Media tab of a BuddyPress Group (http://with-omraam.com/groups/music-video-sharing/media/playlist/) (14 songs), and it only plays the first two tracks and then stops. I then created a short one (3 songs), thinking I may have exceeded some limit. But it also will only play the first two songs. How can I fix this please?

Many thanks


#2

Hi Katie,
Can you check it with other plugins disabled and with default WordPress theme?


#3

Hi, I have tested a playlist with the 2014 theme and all plugins disabled except for BuddyPress, rtMedia and rtMediaPro and the playlist still stops after the third track every time.

It is fine in Firefox and the problem is happening in Chrome. I haven’t tested other browsers.

Many thanks


#4

Hi Katie,
We will look into the issue. It will be fix in future release of rtMedia-PRO.


#5

Thanks for your reply. When will this be fixed, as my customers need to use the playlists feature?


#6

Hi Katie,
There isn’t any ETA for this but, we will try to fix it asap.


#7

Hi, do you have an update on the above issue? Many thanks


#8

I’m having the exact same problem, tested in Chrome and Safari.

Click on one song, and it plays fine. Click on another song and it won’t play. Sometimes the second song does play, but most of the time not.

To test on my site:
http://tinyurl.com/lhqv7dv

Thanks!


#9

@katie and @yonah,

We are looking into the issue and will fix it. Please have some patience.
Don’t worry this issue will be fixed :wink:


#10

Hi, is there any news on the playlists issue please? It’s a fundamental feature of your plugin and really should be working correctly. 2 months is a long time to wait for such a major bug fix on a paid-for plugin.
Many thanks


#11

Hi, is the the playlists issue fixed yet, please? It’s a fundamental feature of your plugin and really should be working correctly. 2 months is a long time to wait for such a major bug fix on a paid-for plugin.
Many thanks


#12

Hi Katie,

Yes, this issue is already fixed and released.


#13

Hi Ritesh,
I have the latest version of the plugins and this issue still exists.

Regards


#14

Hi Yonah,

I just crossed check the issue on our demo site -> http://demo.rtcamp.com/rtmedia/ and is working fine. Can you reproduce the same on our demo site?


#15

This is working for me now, thank you so much for fixing it.


#16

Hi Ritesh,
So my issue is slightly different from Katie’s. The playlists work. but what does not work is when this option is enabled under ‘Display’ - Display music in playlist style (only for music tab)

The player that appears on the music tab has the problem still, only the first or second tracks load in the playlist.

Thank you.


#17

Hi @yonah,

It will be fixed in next release of rtMedia-PRO.


#18