Issue & Question to Wordpress Album Feature


#1

Hi,

i just tested the “Wordpress Album” Feature on my Site. I added a test album, but unfortunately there is no media after uploading images through the metabox. I dont get any error messages i get a green “uploaded” but no files where uploaded to server or added to database.

Any ideas why this may not work?

Second Question:

Is it possible to let Users upload their media to the Global Wordpress Albums like it is possible with the rtMedia “Default Albums”?


#2

Hi Eleonore,

WordPress Album is working fine on our side. Could you please check again with default WordPress themes and other plugins disabled ? It might be a plugin conflict or a theme issue.

As for the second question, it’s not possible. Let me know what happens on using standard themes and other plugins deactivated.

Regards,
Sumeet


#3