Iphone videos not uploading


#1

Hi there, I have the basic version of rt media and I am unable to upload videos taken from my iPhone. Is this a common issue or should I be able to upload these types of videos? Thanks


#2

Hi @scoot,

Could you please once check if it is working fine once you subscribe for the free Transcoder Service? - https://rtmedia.io/transcoder/

Thanks.


#3