Help please, conflict with User Front-End Pro plugin


#1

Hello, I have spoken with the author of “userfrontend” plugin and tell me the function that causes the error is not used in your plugin. This plugin I’m using more than 2 years and have never had that problem. The “userfrontend” plugin is used to upload products to WooCommerce shop, so I can not disable it. The error appears when I activate the “rtmedia” plugin. Please I need to resolve this error is very important.

If you want to see it live tell me your email to send username and password. Thank you very much for your attention.

ERROR:

Warning: imagecreatetruecolor(): Invalid image dimensions in /htdocs/MoooViz/wp-includes/media.php on line 2053
Warning: imagecopyresampled() expects parameter 1 to be resource, boolean given in /htdocs/MoooViz/wp-includes/class-wp-image-editor-gd.php on line 180

#2

Hi @javieregea,

Can you tell on which page are you getting this error?


#3

Hello, The website is in production and have to enter a username and password.

user: demo123456
pass: 123456

The form is here: http://www.moooviz.com/publicar-modelos-3d/

Thank you!


#4

Hi @javieregea,

We are not able to login to your site with credentials you have provided. Can you provide link of the “userfrontend” plugin you are talking about ?

Please once check with WordPress default theme.


#5