Having problems with rtMedia sync and rtmedia Instagram


  1. I cant seem to get the rtMedia Sync to work… whenever i press the import button it shows this: " Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App’s settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App’s domains. "

  2. I have contacted my hosting service and they said that i have imagemagick installed in my server , but this message is still showing in the admin panel: " mageMagick is not installed on your server. Please install ImageMagick to use rtMedia Instagram Plugin. "

Please help me to get this 2 plugins to work :frowning:

*Im also seeing this error on the admin dashboard: " rtMedia: Please update all premium add-ons that you have purchased from rtCamp from your account. " Does any1 know what it means?

Thanks, Hay.

rtMedia sync is fixed… but still nothing with rtInstagram

Hi @hay12396,

We have already replied to your premium ticket, hope we can continue discussion over there. Closing this topic now :slight_smile: