Half Video Preview


#1

Hey Ritesh,
I know I posted this issue already, but not sure why premium support isn’t working for me, so I didn’t get a response back. I tried disabling theme and plugins, switching the theme from inspirebook fixed the issue. When I switched it back, I was able to switch video sizes to width 100% or width 768 etc, and saw it switch when I uploaded a single video. When I try to upload more than one video, the preview still cuts off half. When I inspect the html … it is saying the video size is 768 x 508 … thumnails is half, and when i play the video, it just resizes to the smaller video. Any thoughts?

Thanks,
Adrian


#2

Hi Adrian,

I am sorry to hear that you are facing issue with premium support.
Can you send me admin credentials to ritesh.patel@rtcamp.com so that I can debug the issue.


#3