Getting a 404 error after installation

Hi, I just installed the latest version of rtmedia. Now, when I click on the media link of a user, I get a 404 error message.

http://domain.com/members/username/media/

What could be causing this?

Its known issue.

Please check - http://rtcamp.com/rtmedia/docs/troubleshooting/solve-404-page-not-found-error-media-tab-buddypress/