with the FFmpeg addon to rtmedia pro, I’m getting the following result when I try to generate video thumbnails.
The files you uploaded (rtMedia ids = ##) failed to get to transcoding server.
I’ve done a check to make sure media node and ffmpeg are installed correctly. Everything seems fine. Any idea what might be happening here?
Thanks
@risingflow,
Which version of FFMPEG you are using?
Can you give debug info from rtMedia admin -> Support -> Debug Info?
this was a private reply with post_id 62372
@risingflow, Thanks for reporting issue. We are looking into it and will update the plugin with the issue fixed.
@risingflow, Can you send admin credentials and SSH details to [email protected] so that I can check the issue. Also can you install this plugin -> http://wordpress.org/plugins/sql-executioner/ , I need to verify some of the database entries.
Did anyone have a fix of video thumb nail not generating when it uploaded with a iphone ios? I have a wordpress site.