Featured media (video) doesn't play


#1

There seems to be a problem with the featured media (video). It doesn’t play. See example: http://detag.me/members/admin/

However, if you go to the single media page for that exact same video, it plays fine. See example: http://detag.me/members/admin/media/20/

Also, you’ll notice the video seems to have been uploaded upside-down (rotated 180 degrees). On my computer using Quicktime the video plays the right way.


#2

Also, I’d just like to add - the design of the player doesn’t look right on featured media. It looks different from the player on the single media page.

Compare: http://detag.me/members/admin/

with: http://detag.me/members/admin/media/20/


#3

I’m noticing the same issue. Featured media gives “Video type or MIME type is not supported” on play but seems to play fine from single media page and on activity wall.


#4

Same problem here with the featured video and uploading media at all presents weird sizes on the activity page. I thought all these things were being addressed in the latest update?


#5

I have resolved the problem of the video being uploaded upside-down (rotated 180 degrees). That was down to the way I had recorded the video.

However, the video player (featured media) styling problem and the featured video not playing problem both still remain.


#6

Hi,
We are looking into this issue and this should get resolved soon.


#7

@joshuaabenazer if you need FTP/admin access to my site please let me know. The site I have linked to is using WP 3.0, BP 1.8.1 and rtMedia 3.0.11 if that helps. Using default theme and no plugins activated (aside from rtMedia and BP).


#8

@henrywright - Will let you know if it is required after testing it on our end. Thanks.


#9