Error connecting via ftp to my server


I have configured the ftp server as shown in this article:

I tried connecting my server using filezilla client and it show me this instead;

Status: Connecting to… Response: fzSftp started Command: open "www-data@" 22 Error: Disconnected: No supported authentication methods available (server sent: publickey) Error: Could not connect to server

Did I do anything wrong?

On a gut feeling, disabling password authentication on the server might have block filezilla from connecting

If that’s the case, how should i connect to my server via ftp?



You can connect to your server by using .ppk file while connecting to your server. For creating your .ppk file you can follow procedure like this.

cat /var/www/.ssh/id_rsa > file.pem

then transfer this file to your local system.

and you can use this file with filezilla from Edit > Settings > SFTP > Add Key file



Thank you!

I’ve disabled password authentication and it works perfectly with filezilla with ppk file.


Hello @dave87

Glad to know query is resolved. I am closing this support topic for now.

Feel free to create a new support topic if you have any queries further. :slight_smile: