Counting / Video

Archives rtMedia
#1

Hi

I have been having some problems with the counting (Pictures / Video)

It show every time “0” pictures and video:
CloudApp — Not Found
CloudApp — Not Found

When I did some video upload, the video was uploaded successfully but the page is not refreshed, it’s looks like a little bit confusing for the user. It’s happening when you try to upload your first video, after that works fine for another videos.

CloudApp — Not Found

I’m using wordpress multisite and the last version of RTMEDIA / RTMEDIA PRO
CloudApp — Not Found

No JS errors on console log.

Any help it would be great :slight_smile:

#2

@ForeMinds, Please check whether your medias are under moderation or not, if you had enabled media moderation from rtMedia admin settings.

#3

Yes, I allowed all images, but the problem still there: http://cl.ly/image/2F2H3s0t1C2T

I disabled the moderation tool as well but still the same.

Thanks

#4

@ForeMinds, Now try uploading any media and let us know if that worked. In future we might give an admin option to recalculate media counts.

#5

Ok Works fine now, but that functionality in future, it will be great, because I need to do it for every users in my website.

Thanks :)

#6