Clicking on upload button doesn't work

When I click on the upload button nothing happens. I have been trying different things, like installing the default theme, flushing permalinks and other browser. But that didnot help.

It started with the upgrade to wordpress 4.0. My other site with an older version of wordpress works fine. I am using rtmedia with buddypress. Using other methods of uploading pictures also works fine.

What could be the problem?

Hi @GungHo,

Can you please tell, which version of rtMedia are you using ?

We have tested it on our side and the upload button working fine on our demo site also Please check by disabling other plugins one by one.

I tried unplugging all plugins but that didnot work. Last week it worked fine. I upgraded to wordpress 4.0 and suddenly it stopped working. I waited for the upgrade of rtmedia because I thought it was a bug, I upgraded but still nothing. This the debug info:

Home URL … Site URL … PHP 5.3.22 MYSQL 5.5.27 WordPress 4.0 BuddyPress 2.1 rtMedia 3.7.13 OS Linux Imagick Not Installed GD bundled (2.0.34 compatible) [php.ini] post_max_size 8M [php.ini] upload_max_filesize 32M [php.ini] memory_limit 256M Installed Plugins BP Auto Login on Activation door Brajesh Singh versie 1.0.1, BP Profile Search door Andrea Tarantini versie 4.0.3, rtMedia for WordPress, BuddyPress and bbPress door rtCamp versie 3.7.13, BuddyPress Restrict Messages door rich @etivite versie 0.2.0, Buddypress Sitewide activity widget door Brajesh Singh versie 1.2, Buddypress Xprofile Custom Fields Type door donmik versie, BuddyPress door The BuddyPress Community versie 2.1, Deactivate User Accounts door Kevin Ardy versie 1.0, Easy WP SMTP door wpecommerce versie 1.1.1, Import users from CSV with meta door codection versie 1.1.2, Member Access door Chris Abernethy versie 1.1.6, My Page Order door Andrew Charlton versie 3.3.2, Q and A FAQ and Knowledge Base for WordPress door Raygun versie, Register IP door Johnny White versie 0.1, s2Member Framework door s2Member / WebSharks, Inc. versie 140921, Fast Secure Contact Form door Mike Challis, Ken Carlson versie 4.0.30, User Switching door John Blackbourn versie 1.0.1, Visitor Maps Extended Referer Field door Jason Lau versie 1.2.6, Visitor Maps and Who’s Online door Mike Challis versie, Widget Logic door Alan Trewartha versie 0.57, WP-Activity door Dric versie 2.0 Theme Name BuddyPress Default Theme Version 2.1 Author URL Template Overrides plugins/buddypress-media/templates/media/album-gallery-item.php, plugins/buddypress-media/templates/media/album-gallery.php, plugins/buddypress-media/templates/media/album-single-edit.php, plugins/buddypress-media/templates/media/media-gallery-item.php, plugins/buddypress-media/templates/media/media-gallery.php, plugins/buddypress-media/templates/media/media-single-edit.php, plugins/buddypress-media/templates/media/media-single.php, plugins/buddypress-media/templates/media/uploader.php

Hi @GungHo,

Are there any js errors in console?