Hello,
I am using Inspirebook theme with Amazon Cloudfront CDN for uploaded images - which RTMedia handles amazing.
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I cannot change profile picture/avatar images by hovering over the profile image and clicking “Edit profile picture”.
NOTE: It seems to fail at the cropping phase where the pop-up I receive is blank. No image preview, no crop button. -
I cannot change profile picture/avatar images by accessing an image via media tab, clicking “options” and choosing “Set as profile pic”.
NOTE: It fails at the cropping phase. It takes you to the “Change avatar” crop screen but instead of an image and cropping tool it says “Avatar to crop” and “Avatar preview” with the “Crop Image” button. -
I CAN change profile picture/avatar by going to the profile tab and choosing “Change Avatar”. Everything works as expected in this way.
I assume the difference is that when you change it via the Profile > “Change Avatar” option using Buddypresses default change avatar method the Avatar is stored locally on the server.
Whereas, using the methods that are failing the image has already been uploaded and moved to the CDN location.
Is this something that you believe could be resolved?
I will post my website link in the next reply (will mark as private) for your testing.
Regards,
Jon