Can't see videos

Hey there, Please, users can upload videos and I can see this videos on wordpress media. I can see the ‘default video thumbnail’ and if I click the video does not display the images but the ‘video timer’ is ok. If I go to the gallery nothing appear. I have tried with 3 videos from diferrent conversion mode… Thanks.

Hello @dobleclic,

Can you please check once with WordPress default theme and other plugins disabled?

Thank you.