Cannot upload anything - buttons not working

Archives rtMedia
#1

Hi.

On our site, we are not able to upload anything. Mainly because no buttons are working. We can create albums, but not upload - the button ‘select images’ does not work at all, nor does the drag-and-drop function. In BuddyPress we cannot upload images to the activity stream neither. On som computers, there seems to be an indicator stuck at 100%, showing some blue circles going round.

Server data:

Home URL

http://intranet.holstebroberedskab.dk

Site URL

http://intranet.holstebroberedskab.dk

PHP

5.3.3

MYSQL

5.1.71

WordPress

3.8

BuddyPress

1.9.1-7716

rtMedia

3.5

OS

Linux

Imagick

Not Installed

GD

bundled (2.0.34 compatible)

[php.ini] post_max_size

200M

[php.ini] upload_max_filesize

200M

[php.ini] memory_limit

256M

Installed Plugins

All-in-One Event Calendar by Timely by Timely Network Inc version 1.10.9-standard,
rtMedia for WordPress, BuddyPress and bbPress by rtCamp version 3.5,
BuddyPress by The BuddyPress Community version 1.9.1,
CollabPress by WebDevStudios.com version 1.3.1.2,
PHP Snippets by Everett Griffiths version 0.9,
Restricted Site Access by Jake Goldman, 10up, Oomph version 5.0.1,
Visual Form Builder Pro by Matthew Muro version 2.4.1,
WordPress Database Backup by Austin Matzko version 2.2.4,
WP Document Revisions by Benjamin J. Balter version 1.3.6

Theme Name

BuddyPress Default

Theme Version

1.9.1

Author URL

http://buddypress.org

Template Overrides

plugins/buddypress-media/templates/media/album-gallery-item.php,
plugins/buddypress-media/templates/media/album-gallery.php,
plugins/buddypress-media/templates/media/album-single-edit.php,
plugins/buddypress-media/templates/media/media-gallery-item.php,
plugins/buddypress-media/templates/media/media-gallery.php,
plugins/buddypress-media/templates/media/media-single-edit.php,
plugins/buddypress-media/templates/media/media-single.php,
plugins/buddypress-media/templates/media/uploader.php

Total Albums

9

Total Photos

240

Looking forward to hear from you.
Please refer to uploaded image regarding the status indicator.

Attachment Link(s):

https://rtcamp.com/wp-content/uploads/rtMedia/topics/55392/2014/01/error.jpg

#2

Hi kenneth,

Which version of Internet Explorer are you using? and have checked if its working on any other browsers or its just Internet Explorer?

#3

It seems to be a problem in ie9 and probably also ie10, because it works fine in safari and firefox on mac.
I have also tried ie11, and it worked flawlessly. As for now, i will tell our users to upgrade ie or use another browser.

#4