Can not receive e-mail but can send


#1

Hello!

I installed mail using the following comman: ee stack install mail

I can create mailboxes, log in and send e-mail, but when I try to send e-mail to one of the mailboxes from my gmail then receive error message:

Delivery to the following recipient failed permanently:

 info@....lv

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain webiq.lv by webiq.lv. [178.62.217.38].

The error that the other server returned was: 554 5.7.1 <info@…lv>: Relay access denied


Cannot receive emails using EE Mail
#2

Hi,

It seems like your EMail ports are not open. Please refer open following port from your IP Tabales or firewall.

Port List: https://rtcamp.com/tutorials/mail/server/port-numbers/

Also Check are you able to connet to mail server:

Testing URL: https://rtcamp.com/tutorials/mail/server/testing/


#3

Hello @Kristaps_Jaunzems

It’s been a long time, and we haven’t heard from you. It looks like your issue is resolved.

I am closing this support topic for now. Feel free to create a new support topic if you have any queries further. :slight_smile:


#4