Attempting to upload files to comments


I have installed RT wordpress comments attachments (as well as Docs), and when I attempt to upload a file in a comment, nothing happens. When I tried switching themes to twenty-fifteen, I received an “oops! that page can’t be found”.

Any thoughts or assistance is appreciated.


Hello @snarky,

Could you please once try resaving permalink? Here is the document which can help you in troubleshooting -

Kindly let us know if the issue still persists.

Thank you.


I’m sorry, but I no longer have rtMedia installed. We had already hired someone to modify the site for us, as you told us you weren’t for hire.




No problem @snarky,

I am closing this thread.

Thank you.