Attach files not working on PC Chrome or IE

Archives rtMedia
#1

Hi all

The “attach files” button when updating a profile is working on an Galaxy S3 and Macbook running Chrome, but it doesn’t work on a Microsoft PC running Chrome or Internet Explorer.

On a Microsoft PC, it does not do anything at all; no pop-up box, no errors etc.
The post udpate function works fine; just not the attach files.

It is possible to upload photos to an album from the “media” page.

Please can you let me know how I can debug?

Thanks
Rob

#2

Sorry for the delay, we are working on that IE 10 fix, and will update our plugin asap. For Chrome, its working fine for us.

#3

Hi Nitun. Thanks for the response. I have also just posted on another more recent topic - I actually had two problems, rather than just 1! The IE10 was one issue; but it turns out that I can't also upload large images on any windows or apple. Please feel free to update on the other topic, or if you believe this is a better place to respond, then please respond here. Thanks

Rob

#4

Having the same issue with Internet Explorer. The attach file button doesn’t work with ie10. Sounded like this was being worked on… is there a fix yet?

#5

@aring,
We had tested rtMedia with IE10 and is working fine. You can check our demo site -> http://demo.rtcamp.com/rtmedia

#6

Hi everyone,

       I wana to know is there any way to create album on my custom page? I am using buddypress default theme. Plugin RTMedia for create/manage Album. I want to show my created album on my custom page where user can create/manage its own albums... Please help
#7