API code not generating

i was existing subscriber…i re installed the plugin and try to activate again but the api is not showing up…could you help me

Can you give me some more details like what is not working? Make sure that API option is enabled in rtMedia admin settings.

i am getting even after enabling all

User already Subscribe for free Service

i had activated this some months back with a theme kleo…now i changed my theme and now i started using it again the same theme kleo…but i didnt note the api key that time any way i get the api key back…

i am subscribed to free plan under audio and vido encoding…is ur free plan now removed…? or do i get all features of free plan without api key??//
anyhow its not generating for the exisiting users if removed and reinstalled ur plugin could u fix it out

I sent you an email with API key. Please let us know if you have any other question.