API code not generating


#1

i was existing subscriber…i re installed the plugin and try to activate again but the api is not showing up…could you help me


#2

Hi,
Can you give me some more details like what is not working? Make sure that API option is enabled in rtMedia admin settings.


#3

i am getting even after enabling all

User already Subscribe for free Service

i had activated this some months back with a theme kleo…now i changed my theme and now i started using it again the same theme kleo…but i didnt note the api key that time any way i get the api key back…


#4

i am subscribed to free plan under audio and vido encoding…is ur free plan now removed…? or do i get all features of free plan without api key??//
anyhow its not generating for the exisiting users if removed and reinstalled ur plugin could u fix it out


#5

I sent you an email with API key. Please let us know if you have any other question.


#6