Activating problem new update plugin


#1

Hi there,

Today I activated the plugin update but after it, it’s impossible to reactivate. After I add the license key en license email the system doesn’t save the entry’s!

Please help us as soon as possible because now we get photo’s without watermark.

Kind regards, Vincent


#2

From plugin’s screen, try deactivating plugin and then activating it again.

After that you can enter license key.

By the way license key is used only for automatic upgrades. It doesn’t block any feature. Your watermarks should continue to work without license keys also.


#3

Thanks! Problem solve :wink:


#4

Glad to know that. :smile:

If you face any issue, please let us know.


#5

didn’t work for me, the plugin is working properly but it appears deactivated in my dashboard


#6

@ricoseventysix, give it one more shot. It depend on network as the key you enter got validate from our server. Sometimes network problems can cause the issue.


#7

Nothing to do…


#8

Hi @ricoseventysix,

Can you give me admin login details in private reply here?


#9