500 Internal Server Error


#1

Hi,

When i am activate rtMedia for WordPress, BuddyPress and bbPress plugin get error 500 internal server error how to solve it??? Please help me… my email id is rajvikasyadav86@gmail.com


#2

Hi @Rajvikas

Sorry to hear that you are facing 500 internal server error. Can you please send the server error logs. So we can have a look into this

Thanks


#3

[19-Dec-2016 11:02:07 UTC] PHP Strict Standards: Non-static method IS_IU_Import_Users::init() should not be called statically in /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php on line 374 [19-Dec-2016 11:02:07 UTC] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php:374) in /home/edarlingz/public_html/wp-content/plugins/paid-memberships-pro/paid-memberships-pro.php on line 28 [19-Dec-2016 11:02:07 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method IS_IU_Import_Users::process_csv() should not be called statically in /home/edarlingz/public_html/wp-includes/plugin.php on line 524 [19-Dec-2016 11:02:10 UTC] PHP Strict Standards: Non-static method IS_IU_Import_Users::init() should not be called statically in /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php on line 374 [19-Dec-2016 11:02:14 UTC] PHP Strict Standards: Non-static method IS_IU_Import_Users::init() should not be called statically in /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php on line 374 [19-Dec-2016 11:02:15 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method IS_IU_Import_Users::process_csv() should not be called statically in /home/edarlingz/public_html/wp-includes/plugin.php on line 524 [19-Dec-2016 11:02:53 UTC] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php:374) in /home/edarlingz/public_html/wp-content/plugins/paid-memberships-pro/paid-memberships-pro.php on line 28 [19-Dec-2016 11:02:54 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method IS_IU_Import_Users::process_csv() should not be called statically in /home/edarlingz/public_html/wp-includes/plugin.php on line 524 [19-Dec-2016 11:04:13 UTC] PHP Strict Standards: Non-static method IS_IU_Import_Users::init() should not be called statically in /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php on line 374 [19-Dec-2016 11:04:14 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method IS_IU_Import_Users::process_csv() should not be called statically in /home/edarlingz/public_html/wp-includes/plugin.php on line 524 [19-Dec-2016 11:06:13 UTC] PHP Strict Standards: Non-static method IS_IU_Import_Users::init() should not be called statically in /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php on line 374 [19-Dec-2016 11:06:14 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method IS_IU_Import_Users::process_csv() should not be called statically in /home/edarlingz/public_html/wp-includes/plugin.php on line 524 [19-Dec-2016 11:08:13 UTC] PHP Strict Standards: Non-static method IS_IU_Import_Users::init() should not be called statically in /home/edarlingz/public_html/wp-content/plugins/import-users-from-csv/import-users-from-csv.php on line 374 [19-Dec-2016 11:08:14 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method IS_IU_Import_Users::process_csv() should not be called statically in /home/edarlingz/public_html/wp-includes/plugin.php on line 524


#4

Error Log

[19-Dec-2016 05:54:47 UTC] PHP Fatal error: Class ‘RTMediaFriends’ not found in /home/edarlingz/public_html/wp-content/themes/sweetdate/custom_buddypress/class-bp-tabs.php on line 279 [19-Dec-2016 06:33:54 UTC] PHP Fatal error: Class ‘RTMediaFriends’ not found in /home/edarlingz/public_html/wp-content/themes/sweetdate/custom_buddypress/class-bp-tabs.php on line 279 [19-Dec-2016 09:59:15 UTC] PHP Fatal error: Class ‘RTMediaFriends’ not found in /home/edarlingz/public_html/wp-content/themes/sweetdate/custom_buddypress/class-bp-tabs.php on line 279


#5

Hello @Rajvikas,

We checked your server error log to debug the cause. We found that the errors are related to the SweetDate theme and not to the rtMedia.

We suggest you to once contact Sweetdate theme developer regarding this issue. We hope they can guide you ahead.

Thank you.


#6

Thank you sir


#7

You are welcome @Rajvikas,

We are closing this thread for now. Feel free to create new if you need any assistance.

Thank you.


#8