Hi to all. I use the plugin rtmedia but I get the 404 page. I tried to change the permalink settings but it didn't work. How can I fix the problem?
@apalumbo - Could you check if it works by switching to a default theme ( Like BuddyPress Default Theme, Twenty Thirteen, Twenty Twelve ) and by deactivating all the other plugins ( except BuddyPress and rtMedia )
Also it would be great if you could share the debug info available under the rtMedia Support Tab in the Dashboard. Check this link for more info on how to get fast and quality support -> http://rtcamp.com/rtmedia/support/
Thank you @joshuaabenazer - In my Wordpress test I did what you wrote and it works. On the site that I’m realizing I totally changed the default theme for BuddyPress and if I go directly to the page of the media, I am redirected to page.php of Wordpress theme, I should view the page rt media. I don’t have redirects in header.php. I am using WordPress 1.7.1 and BuddyPress 1.7.2. Do you think I need to update BuddyPress? Here is the link http://dogzonenyc.com/members/developing_it/media
@apalumbo - It is always advisable to keep your plugins, themes and WordPress installation up to date. Try updating and check if it resolves your issue.
I solved with a trick. I used the rtmedia_load_template() in page.php and now it works. It’s important to use function wp_footer() in footer.php
this was a private reply with post_id 51889
Unfortunately I do not know much about coding
@apalumbo - Thanks for the detail. Also wp_footer() is a major function and should not be ignored in any case, as it could break a lot of other plugins.
@bertina - Also first try re-saving your permalinks. Maybe that could also resolve your issue.
Thank you very much
My problem was solved
Finding the ID of widgets and placing it in the plugin settings
@apalumbo - Of course, your tips helped me so much
Now my problem is that when scrolling, the Fixed widget below go under another widget
my URL/Site: mpress.ir
@bertina - Sorry to say that would be a theme issue. You would need to contact your theme developer regarding that.